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Spam InformationWhat is spam?Definition of "spam" and explanation of how you receive it. Spam is generally sent as "unsolicited bulk e-mail" as advertising for a product or service. This is similar to junk mail sent through the Postal Service - people trying to sell you things.Why do I get spam? Unfortunately, you get even more of it than regular junk mail through the Postal Service since e-mail is less expensive to send. Mailing lists, used by spammers, are created in various ways including buying or stealing Internet mailing lists, searching the Web for e-mail addresses, and scanning Usenet discussion groups. Another common way is by spammers guessing at usernames and adding a valid domain to it. For example, chances are there is a "john@" at just about any Internet service provider's domain. Some spam may actually be "opt-in" e-mail, which is e-mail you have agreed to receive when you signed up at a web site, intended to inform you of new products or services. If you utilize e-mail, chances are you will receive spam. Understand that Shentel protects your user information. We do not give or sell any data, including e-mail addresses. How can I prevent spam? Unfortunately, it is almost impossible to completely rid your inbox of unsolicited e-mail. However, there are certain steps you can take to reduce the amount of spam you receive.
Delete, delete, and delete. Once spam is in your box, delete it. Deleting spam is the simplest way to rid your mailbox of spam. Usually spam can be easily detected by the text in the subject line. Don't open attachments The rule of thumb for attachments is: If you don't know the sender, don't open the attachment. This is true for spam as well. Spam attachments can contain viruses as well as small programs that install on demand. You may want to close the preview pane feature in your e-mail program so that mail does not automatically download when viewing mail. This applies to links in spam mail as well. Going to these advertised sites could open a door where spammers can detect information from your computer. In an effort to reduce unsolicited e-mail, Shentel uses SpamBloc, which filters out spam at the message gateway. SpamBloc is powered by Brightmail ®. |
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