High-Speed Internet Requirements

What You Need to Know

Requirements for receiving DSL service are as follows:

• The following operating systems are supported:
  • Windows 7, Vista, or XP
  • Mac OS X
• The PC must support a web browser. One of the following is recommended.
  • Internet Explorer 7.0 or higher
  • Firefox 3.5 or higher
  • Opera 10.0 or higher
  • Safari 4.0 or higher
• The PC must be equipped with a Network Interface Card (NIC). A 10/100 Ethernet NIC is recommended. If a NIC card is not installed, the PC will need to be equipped with a USB (Universal Serial Bus) port. High-Speed Internet will not operate without either a NIC card or USB port.

  The following Shenandoah County businesses install and configure NIC cards.

  BlueScreen Computer Services

  Contact: Jesse Mueller
  Phone: (540) 856-3570
  Email: jesse@bluescreencomputer.com
  Website: www.bluescreencomputer.com

  Shenandoah Technology Systems

  Contact: Charlie MacLeod
  Phone: (540) 459-2351
  Email: sales@stssolutions.com
  Website: www.stssolutions.com

  Trinity Group Technologies

  Contact: Daryl Mumaw
  Phone: (540) 459-1777
  Email: info@trinitygt.com
  Website: www.trinitygt.com

  Note: Other companies can be found in the telephone listings. Shentel assumes no responsibility or liability for the NIC card or its installation.

• For USB connections, the PC must possess a Pentium processor or better and at least 32 MB of RAM.
• Shentel will provide a DSL modem, telephone line splitters, and necessary filters.
• The DSL modem and the incoming phone line should be plugged into a surge protection device to prevent potential adverse affects of power outages/surges on the modem processor.