Shentel Business Class DSL

Get More From Your High-Speed Connection

Every successful business—no matter what size—wants the most powerful communication tools available. Shentel Business Class DSL is an enhanced, professional-grade Internet service which combines reliable high-speed Internet access with a Static IP address, multiple email addresses and 24/7 Priority Support. The “always-on” Business Class DSL connection helps your business provide efficient and effective service.

Call 1-800-SHENTEL, Opt. 1 to sign up for High-Speed Internet service.

Service is available to customers located in the Shenandoah Telephone Company Service area. Please go to the Requirements page to review more detailed information on qualification and installation requirements.

Business Class DSL Packages

DSL Package Data RateDownstream/Upstream Month to Month Price 1 Year Contract1
    $99 Install Fee $99 Modem $49 Install Fee Free Modem
3.0 Mbps2 3.0M / 768k $84.95 $64.95
5.0 Mbps2 5.0M / 768k $134.95 $104.95
10.0 Mbps2 10.0M / 768k $174.95 $134.95
1Early termination fee of $150 applies. 2Not available in all areas.  
Business Class DSL 3.0M Business Class DSL 5.0M/10M
Static IP Static IP
(Subnet $20 extra) Subnet
20 e-mail addresses 30 e-mail addresses
30MB storage for each address 30MB storage for each address
Free Anti Spam/Anti Virus Free Anti Spam/Anti Virus
24/7 Priority Tech Support 24/7 Priority Tech Support
24/7 Priority Trouble Dispatching 24/7 Priority Trouble Dispatching

Note: A hub, switch, or router is needed if connecting more than one PC. Shentel does not supply this equipment. The re-sale of High-Speed Internet service is prohibited.

Priority Support

A dedicated team of live, local experts stands ready to support the needs of all Shentel Business Class customers. Your tech support calls and trouble dispatching will be given the highest priority, regardless of the time of day or night. Our A-Class Tech Support Team guarantees you will get the help you need when you need it most.

Set-up

As part of the Business Class DSL set-up, Shentel will assist the customer in configuring a single device to operate with the DSL modem. A Self-Install CD is available for customers interested in eliminating the install fee. Network set-ups or multiple PC configurations are not included. If networking services are required, please refer to High-Speed Internet Requirements for local companies that can offer further assistance.

Static IP Address and Subnet

All Business Class DSL customers receive a Static IP Address as part of their package. Subnets of up to 32 addresses are free to 5Mbps and 10Mbps subscribers. Subnets are available to 3Mbps customers at a monthly charge of $20 with a one-time set-up charge of $50.

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