Shentel Internet ISDN service agreement

ISDN service is only available in Shenandoah, Frederick, Clarke, Rockingham, Warren and Page counties.

Please print this agreement, complete, and fax or mail to the address listed below.

Plan Monthly Charge Setup Fee Monthly Usage Fees
_____ Budget ISDN Access $40 $25 200 hours dual channel use per month
$1 per hour per B channel thereafter
(3 mailboxes)
_____ Frequent ISDN Access $60 $25 300 hours dual channel use per month
$1 per hour per B channel thereafter (5 mailboxes)
_____ Unlimited ISDN Access Single User $80 $25 Unlimited (5 Mailboxes)
_____ Ultimate ISDN Access Network $120 $25 Unlimited
1 Static IP Address
Subnet Additional Charge*
(10 mailboxes)

Note: Because we are dealing with a variety of telephone companies, along with the intricacies of ISDN service, we cannot guarantee that you will connect with two channels, nor at the full 128K. Users will need to contact their local telephone company to arrange for the installation of the ISDN lines. Additional monthly, installation, and per minute charges are normally associated with this service.

A static IP can be added to either the Budget or Unlimited plan for a monthly charge of $10 with a one-time set-up fee of $10.

Additional mailboxes can be added to any plan at a charge of $5 per month.

*Subnets are only available with the Ultimate ISDN Access Plan and are $20 per month with a $50 set-up fee.

Service start date: ________________________
Customer name: ________________________
SS Number: _______-_______-_________
Date of birth: ________________________
Current Shentel username: ________________________@shentel.net
Preferred Shentel username:
(If new Shentel account.)
________________________@shentel.net
Example: jsmith@shentel.net (minimum of 3 characters, maximum of 8)
Alternate username:
(If preferred choice already in use.)
________________________@shentel.net
Example: jsmith@shentel.net (minimum of 3 characters, maximum of 8)
Billing address: ________________________
City: ________________________
State: ________________________
Zip: ________________________
Daytime telephone: ________________________
Evening telephone: ________________________
Contact person: ________________________
Fax number: ________________________
Phone number to bill:
(Shenandoah County only)
________________________

Note: If you are a Shentel customer, your Internet service charges will automatically be billed to your phone account. Please indicate what telephone number you would like these charges billed to. If you live outside of Shenandoah County, you will receive a separate bill.

Shentel Internet
PO Box 459
Edinburg, VA 22824
Phone: 1-800-743-6835 Opt. #1
Fax: (540) 984-4816
E-mail: billing@shentel.net

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