Windows 2000 Settings

Dial-up Connection Settings

Here are the Shentel Internet settings for Windows 2000 computers.

If you experience problems with your connection, you may need to do additional configuration. Follow the steps below:

  1. From your start-up screen on the desktop, click the 'Start' button.
  2. Select 'Settings'.
  3. Select 'Network and Dial-up Connections'.
  4. Right click on the Shentel icon, select 'Properties'.
  5. On the General tab:

    Connect using: Your modem should be listed here.
     
    Area code: If not greyed out, this area will contain your local area code. Do not enter a "1" before area code or long distances charges will be billed by your long distance carrier. Customers will be responsible for any applicable long distance charges if this occurs.
     
    Phone number: Your local access number should be listed here.
     
    Shentel Dial-up Access Numbers
    For the County in which you live: Use these Numbers
    Frederick/Clarke 6783740
    Warren/Rappahannock
    (675 Exchange only)
    6351161
    Rockingham 4338603
    Page 7435411
    Shenandoah 9849676
  6. At the Shentel Properties window, click on the 'Options' tab at the top.
  7. Of the four dialing options, only the third, 'Include Windows logon domain', should not be checked.
  8. At the Shentel Properties window, click the 'Networking' tab at the top.
     
    Type of dial-up server I am calling: PPP: Windows 95/98/NT4/2000, Internet
  9. Click on the 'Settings'.
  10. Of the three options, only 'Negotiate multi-link for single-link connection', should not be checked.
  11. Click on 'OK'.
  12. Back at the Shentel Properties window, components checked are used for this connection.
    Internet Protocol (TCP/IP)
    Client for Microsoft Networks
  13. Click 'Internet Protocol (TCP/IP)' once to highlight it then click 'Properties'.
  14. The 'Internet Protocol (TCP/IP) Properties' window will display. There should be a colored dot next to 'Obtain an IP address automatically'.
  15. There should also be a colored dot next to 'Always use the following'.
    Preferred DNS Server:204.111.1.35
    Alternate DNS Server:204.111.1.36
  16. Click on 'OK' to return to the Networking tab/Properties screen.
  17. Click on 'OK' to return to Network and Dial-up Connections.
  18. Close Network and Dial-up Connections.

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