Windows 7 Set-Up Instructions

Creating Your Dial-up Connection

Welcome to Shentel Internet!

Before beginning set-up, please be sure to read all information below to ensure an accurate set-up of your Shentel Internet connection.

  1. Click on the Start Button and Control Panel then click on the Network and Internet option.
  2. Select "Network and Sharing Center" from the top of the screen.
  3. Next, Select "Set up a new Connection or Network."
  4. Select "Set up a dial-up connection" from the menu options.
  5. Enter the following information:
    • Dial-up phone number (see table below)
    • Your Shentel user name
    • Your Shentel password
    • Connection Name: Shentel
    Options are available to save the password and to share the connection with all users on the computer. These may be set to your personal prefence.
     
    For the County in which you live: Use this Number
    Frederick/Clarke 678-3740
    Warren/Rappahannock (675 Exchange only) 635-1161
    Rockingham 433-8603
    Page 743-5411
    Shenandoah 984-9676
  6. Make sure that the computer is connected to the telephone line, and that there is a dial tone before you click on the Connect button. This will immediately test the connection.

Creating a Shortcut on Your Desktop

  1. From the Network and Sharing Center folder, click "Change Adapter Settings" on the left hand side.
  2. Right-Click on Shentel and choose "Create Shortcut."
  3. Windows will ask if you want the shortcut to be placed on your desktop. Click Yes.

Additional Information

For additional information or technical support e-mail support@shentel.net or call one of the numbers below.

  • In Shenandoah County: (540) 984-5383 option #2
  • All Other Areas: (800) SHENTEL option #2

Please keep these directions with your username and password in a secure place. You may need to refer to this information in the future.

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