Outlook 2002 & 2003 Set-Up Instructions

Here are the Shentel Internet settings for Outlook 2002/XP or 2003. If you are using Outlook 2000 or earlier, you should follow the instructions for Outlook Express.

1. Open Outlook.
2. Open the 'Tools' menu at the top of the screen and click on 'E-mail Accounts.'
3. Select 'Add a new e-mail account' and click 'Next.'
4. Select 'POP3' and click 'Next.'
5. Enter the appropriate information in the corresponding fields.
   • Your name: Enter your name. This is what will appear in the 'From:' field when you send an e-mail to someone else. Most people choose to enter their full name, but anything that will be recognized by the people you send e-mail to is acceptable.
   • Email Address: Enter your Shentel e-mail address. This is your Shentel user name with '@shentel.net' on the end (for example, john@shentel.net).
   • Incoming Mail Server (POP3): pop.shentel.net
   • Outgoing Mail Server (SMTP): smtp.shentel.net
   • User Name: Enter your Shentel username in lower case letters. Do not include the '@shentel.net' here.
   • Password: Enter your Shentel password in lowercase letters.
   • Remember Password: Place a check mark in the box.
   • Log-on using Secure Password Authentication (SPA): There should not be a check here.
6. Click 'Next.'
7. Click 'Finish.'

If you need additional information or technical support email support@shentel.net or call 1-800-SHENTEL Opt. #2, or in Shenandoah County (540) 984-5383 Opt. #2.

Please keep these instructions with your username and password in a secure place. You may need to refer to this information in the future.