Blocking

900 Call Blocking

Residences and businesses can request 900 Call Blocking Service to prevent anyone from directly dialing a 900 number on their telephones.

Residences can subscribe to this service at no monthly charge. Businesses will be charged $2 per month. An installation charge of $10 will apply for residences and businesses.

Customer Billing Rights for 900 Number Calls

Under the Federal Telephone Disclosure and Dispute Resolution Act, you have the following rights:

• You can request blocking of 900 calls from your phone. There is no monthly fee for residential customers for this service but a one-time installation fee will be charged.
• You will have 60 days after receiving a bill to dispute 900 pay per-call errors. While the errors are in review, you have the right to withhold payment for the disputed charges and no collection activity will be brought against you for those charges. If the charges are found legitimate, the long distance carrier or information provider may start a collection process against your account.
• Your local and/or long distance service cannot be disconnected if you fail to pay your 900 charges. If you do not pay legitimate 900 charges, the carrier has the right to block your 900 access.
• You should not be billed for pay per-call services that do not comply with federal laws and regulations.

Toll Control

Toll Control provides you with the ability to restrict toll calls from being made from your line unless you first enter an authorization code.

Cost: $1.50 per month.

Inward Billed Number Screening

This optional service arrangement prevents collect toll calls and/or third-number calls from being billed to your telephone number.

Cost: $1 per month.